Impala Blog
Customer Spotlight: Eddy Travels
In today’s highlight we’re introducing Eddy Travels, a cutting-edge travel chatbot and early customer of Impala’s Hotel Booking API.
Charles Cowley
We're making the implicit explicit and removing ambiguity, by formalising and extending Parental Bereavement Leave including for Miscarriage, Stillbirth or Neonatal Death
Tilly Firth
Launching Impala’s Hotel Booking API
Integrate room selling into any website or app in a matter of minutes. With two simple API calls, you’ll be ready to earn up to 15% commission on any hotel booking.
Toby Urff
Why We Built Impala's Self-Serve Hotel Booking Platform that Cuts Out the Middlemen
Impala launches self-serve hotel booking platform that cuts out the middlemen and allows anyone to sell rooms with just a few lines of code.
Charles Cowley
8 Ways to Boost Your Hotel Guest's Experience, and It Starts with Good Coffee
What do guests really want when they visit a hotel? We’re open-sourcing our findings.
Toby Urff
How to embrace a little chaos with your team
My learnings from four different startups, the principles I now follow and how I've come to embrace early stage chaos
Edward Taylor
Experience the World as a Benefit
Our new on-brand benefit, allowing Impalans more freedom and support to travel the world, at work!
Tilly Firth
Empowering Women and Girls on International Women's Day
We’re donating £1500 to support Grassroots Diversity measures for International Women’s Day
Tilly Firth
We’re Proud of our Culture, Here’s Why! Introducing Impala’s Culture Deck.
Who we are. What we do. Why we do it.
Tilly Firth
Our ‘New Normal’ Initiative; Introducing Async 1.0!
A look into why we've decided to roll out Asynchronous working at Impala, and what we think about the future of Async.
Tilly Firth
Using UX Research to Build APIs that Developers Love
Public APIs that are designed for thousands of developers must be simple to use. Documentation should only be necessary for complex tasks. Find out how we engage with developers through UX research to ensure our APIs are designed well before we build them.
Toby Urff
Our new ultra Flexible benefits package + more. Less 9-to-5, more flexibility-and-freedom across the board. It's a better way to make a living.
Tilly Firth
How We Make Our Inclusion Measures Even More Inclusive
How we continuously create a virtuous cycle of Inclusion in the workplace.
Tilly Firth
Revealed: Impala’s Best-Kept Secret for Improving Remote Employee Relations
Exercising and sipping beers with workmates via webcam has officially lost all charm — but here’s one initiative that promises to keep delivering impact.
Mikaila Read
D&I, and Being Greater than the Sum of Our Parts
We are super pleased to share our big little D&I Deck; an unashamedly long repository of things we do and offer for diversity and inclusion here at Impala.
Tilly Firth
Impala’s Covid Wellness + Engagement Plan
In August, we launched our “Covid Wellness + Engagement Initiative” at Impala, which we’re now half-way through.
Tilly Firth
Gonçalo Nunes, Revenue Manager at Hotel do Chiado discusses why they opted to work with Impala
Ben Stephenson
Building a Better Startup for Women
We're creating a better startup for women. Find out how.
Ben Stephenson
Our New Eco Impact Project at Impala
We love travel but it has an impact. We've partnered with Dodo to reduce our Carbon footprint.
Ben Stephenson
Paving the Way for Minority Ethnic Groups in a Startup: Impala
2020 has taught us all so much about collaboration, connectivity and trust, but it’s also demonstrated how much work we all have left to do when looking at Diversity and Inclusion.
Tilly Firth
A Day in the Life of a Remote Experience Manager: What I Actually Do
A complete unbiased look behind-the-scenes of the best job ever.
Mikaila Read
Virtual Coffee Breaks are Boring; Do These instead
The Single-Best Remote Employee Initiative you haven't heard of.
Mikaila ReadWhy Ground Rules Will Help Your Team Succeed
A once-steady rise in remote working has hastened pace around the world in response to the Coronavirus pandemic of 2020.
Mikaila Read
Download: The Right Ways to ‘Switch off’ When Working from Home
72% of workers report spending some time after work worrying about their job, and 22% report that they worry regularly.
Mikaila Read3 Ways Newly-Remote Employees Set Themselves up for Failure
The biggest mistakes made by first-time remote employees, plus expert advice on how to master them.
Mikaila ReadA 7-Step Quick Guide for Newly Remote Leaders
Everything you need to know to stay ahead of the remote leadership learning curve.
Mikaila ReadBuilding First-class Culture on Remote Teams
In a world where everyone’s working from home, here’s how to preserve and enhance your company culture!
Mikaila Read
Going Remote: A Survival Guide for the Uninitiated
Insights on the ideas that can make a fully-remote culture run successfully with inspired, engaged employees.
Philip Clamp
GuestJoy reflects on one year of connecting to hotel data, powered by Impala.
Emily Smith
Vizergy Connects to Hotel Data in 30 Minutes, Powered by Impala
“We plan to continue using Impala for as many PMS interfaces as possible to feed data into our TargetingHub product.”
Mariana DelgadoAnnouncing the “Loved Ones” Budget
We’re always looking to make Impala the best place in Europe to work remotely.
Ben StephensonRemote Experience Manager: Remote Does Not Mean Distant
Impala started as a remote company, and to this day our entire wonderful engineering team is still distributed across Europe.
Ben Stephenson
Impala increases Customer Alliance survey response rate by 50%
Customer Alliance, a technology company from Berlin, gives hotels the full control over their online reputation and ensures that they receive feedback on their guests’ experiences across the entire customer journey.
Charles Cowley
Grupo Real Turismo and Customer Alliance Securely Connect Using Impala
Grupo Real Turismo operate 38 high-end exclusive properties across Mexico. These properties range in size from less than 100 rooms, all the way up to 700.
Charles Cowley
Kill Your CV. Write a Cover Letter
At Impala, we’re hiring. A lot. As part of that, we have hundreds of applications for most jobs and one thing that we always ask for (indeed it’s a required field), is a Cover Letter.
Ben Stephenson
GDPR Principles: Data Minimisation as an Increased Measure of Hotel Data Security
Impala provides an easy to implement and cost-effective solution for GDPR compliance and data minimisation.
Toby Urff
