But first, cookies

We use cookies to improve your experience and for marketing.
Learn more in our cookie policy. Website Data Collection Policy

Meet our leadership team

Ben Stephenson
Ben Stephenson
Founder and CEO

Ben is the Founder and CEO of Impala, where his team is reimagining the infrastructure of travel and rebuilding it from the ground up. An engineer by training, he taught himself to code as a child.

Frustrated by the archaic tech he found in the travel sector while working as an engineer, Ben  founded Impala in 2017.

Under Ben’s leadership, Impala has been named one of Europe’s fastest-growing startups by Sifted and Otta, and has raised more than $30m from top flight investors including Lakestar, Kima Ventures, Stride.VC and Latitude. Ben is a pioneer of remote-first working, an advocate for progressive workplaces that offer flexibility and autonomy, and an angel investor in API-driven startups that align with his values.

Patrick Heaphy
Patrick Heaphy
VP of Operations

Patrick is VP of Operations at Impala.

He’s responsible for driving our business rhythms, reporting, cadences and overseeing our overall operation. Patrick leads Business Operations, Scaled Operations (Customer Success, Booking Support etc), Sales Operations and Supply.

Before Impala, Patrick led professional hosting for Airbnb across the UK & Ireland, Northern Europe, the Middle East and Africa. With more than 13 years in the travel industry, Patrick has a deep understanding of hotels’ needs and a keen sense for what it takes for once-in-a-generation disruptors to succeed.

Caroline Hudack
Caroline Hudack
Chief Marketing Officer

Caroline is Chief Marketing Officer at Impala, shaping how we engage with the global travel and tech industries.

Before Impala, Caroline was EMEA Marketing Director for Airbnb and EMEA Marketing Director for Facebook, where she was the first consumer marketer in Europe. Before moving to London, Caroline was Product Marketing Manager for News Feed in Menlo Park. 

Caroline started her career as a WPP fellow, working at a number of WPP’s marketing agencies around the world. She was also a founding member of WPP Digital.

Leigh Jenkinson
VP of Demand

Leigh is VP of Demand at Impala, focused on growing Impala’s partnerships with room sellers and travel companies globally. She joins a long list of talent from Canada who have recently entered the Impala fold.

Prior to joining Impala, Leigh headed up the retail sales division at Google-owned Nest in both the UK and EMEA regions. She also previously served as a senior business manager at Apple.

Ed Taylor
Chief Technology Officer

Ed is CTO at Impala. As the leader of Impala’s extensive product, engineering and design teams, Ed plays a fundamental role in shaping the tech that powers Impala’s mission to rebuild the travel industry.

Originally an aerospace engineer by trade, Ed’s love for a technical challenge led him to software engineering and development. He has previously led engineering teams at both Nested and Skyscanner.