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Impala News

With Impala, even the smallest travel agent can access the biggest hotel chain. Even the busiest hotel manager can reach new markets. See how we’re building the future of travel, together.


Building a better travel business with Open Distribution

We spoke to Impala’s Co-founder and Head of Strategic Sales Charlie Cowley about what Open Distribution means for room sellers.


Customer Spotlight: National Park Express

National Park Express transport their customers to some of the most iconic destinations in the Southwestern United States. Based in Las Vegas, they have a fleet of ...


Customer Spotlight: Sidehide's One-Click Bookings and Speedy Check-In

Sidehide, one of Impala’s first customers, has been busy making waves in the travel industry. The innovative app delivers an unbeatable booking and check-in ...


Customer Spotlight: BYHOURS Hotel Microstays

BYHOURS is the first booking platform to offer hotel rooms by the hour. They launched in 2012 with the aim of solving certain issues they’d encountered in the hotel ...


Integral Partners for Growth

GuestJoy is a guest communication platform that enables hotels to create their own guest journey to increase upsell revenue, check guests in online or collect more ...


Vizergy Connects to Hotel Data in 30 Minutes, Powered by Impala

Impala enables the quick integration of property level data into our customer data platform, empowering properties to visualise guest attributes and launch micro ...


How Èhôtels-Lyon reached new customers in minutes

Èhôtels-Lyon is a boutique, thematic hotel chain with key locations across France. These include the UNESCO World  Heritage site of Old Lyon and the historic port ...


Customer Spotlight: Eddy Travels

Eddy Travels is one of the early customers of Impala’s hotel booking platform. It’s an ingenious artificial intelligence travel assistant that makes planning and booking a holiday blissfully simple. Travellers connect through their ...


Impala increases Customer Alliance survey response rate by 50%

Customer Alliance, a technology company from Berlin, gives hotels the full control over their online reputation and ensures that they receive feedback on their guests’...


Grupo Real Turismo and Customer Alliance Securely Connect Using Impala

Grupo Real Turismo operate 38 high-end exclusive properties across Mexico. They focus on maintaining high standards of service across their three brands, the Real...