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FAQs

We know that taking a new approach to travel will mean you'll have lots of questions. Get the answers to the most common ones here. And you can also find out more in our Help Centre and API documentation.

Developer or not, you can get in touch with us to request a demo. You can also read our documentation and see how easy it is to integrate Impala.

We work with room sellers big and small. To make sure Impala's right for you and your business, just request a demo and we can make sure it'll be a match.

Simply sign in to your Impala dashboard. From here, you can see the room sellers you’re working with, the bookings they’ve delivered you and any deal requests they’ve sent you. You can then negotiate with room sellers to create deals that work for you.

If you’re already working with Impala and you’d like some help, you can contact us.

We offer both integration styles.

Our default and recommended API endpoints are an ARI pull integration. Whenever a customer searches for a room, we return the content, rooms and prices to display. This integration style is by far the easiest to implement and reduces the possibility of integration mistakes to a minimum.

For established travel businesses that have existing channel manager integrations, we offer endpoints to enable ARI push integration, too.