FAQs
We know that taking a new approach to travel will mean you'll have lots of questions. Get the answers to the most common ones here. And you can also find out more in our Help Centre and API documentation.
We offer both integration styles.
Our default and recommended API endpoints are an ARI pull integration. Whenever a customer searches for a room, we return the content, rooms and prices to display. This integration style is by far the easiest to implement and reduces the possibility of integration mistakes to a minimum.
For established travel businesses that have existing channel manager integrations, we offer endpoints to enable ARI push integration, too.
Our API allows you to access the best public rates of 10,000+ hotels across the globe. You can access a list of all bookable hotels in the Impala dashboard or through the List all hotels API endpoint.
Our Open Distribution approach enables any hotel to join and become bookable within 48h. Contact our team to learn more about how to refer new hotel partners, so we can make them bookable for you.
No. Impala's API is directly integrated by room sellers, and we can onboard hotels regardless of their channel managers or property management systems. We don't connect third parties — Open Distribution is an alternative to them.
