We know that taking a new approach to travel will mean you'll have lots of questions. Get the answers to the most common ones here. And you can also find out more in our Help Centre and API documentation.
Simply sign in to your Impala dashboard. From here, you can see the room sellers you’re working with, the bookings they’ve delivered you and any deal requests they’ve sent you. You can then negotiate with room sellers to create deals that work for you.
If you’re already working with Impala and you’d like some help, you can contact us.
There's no hidden pricing with Impala: you only pay when you receive a booking. There's no minimum number of bookings and no setup fee. You agree commission with each room seller, and see exactly what you'll earn before guest arrival. Payment is guaranteed through a virtual card, and Impala only collects a small percentage when you receive a booking.
We gather your rates, availability and content from public sources. We check every booking to ensure rate integrity, and constantly update your listing by drawing from several data sources. We also collect your photography and other content from multiple sources to ensure your property is represented in the best possible light. You always have the option to adjust your content.
We’ve designed our onboarding process to be superfast and integration-free, and we do all the hard work. After an initial conversation with our account management team, we’ll get you live in less than 48h.