GetYourGuide is a leading platform that enables travellers to discover and book experiences available in 10,000 cities worldwide. Its Workplace Operations team turned to Impala as it planned its signature Summit Week: an annual gathering of its 800 global employees yearly at its headquarters. Our analysis revealed opportunities to increase efficiencies in their travel spend. Together, we now deliver significant and seamless savings to the company.

At GetYourGuide, one of our guiding principles is to be customer-first. Impala shares this principle and empowers our team to build connections with each other by enabling in-person collaboration while ensuring efficient travel spend.

Tamara Khamis Al Gunaid, Workplace Operations Specialist, GetYourGuide

When you go on a trip, it’s quite likely that the activity marketplace GetYourGuide plays an essential part: the company offers more than 100,000 tours and things to do for global travellers. Based in Berlin but with employees all over the world - and 25,000 global supply partners to support,the team goes everywhere to grow the business.

Global growth

As GetYourGuide approached its 15th year in business, it was clear it needed to scale from its existing travel management platform to support a key event for the company: its annual Summit, which brings together 800 employees as well as select customers and supply partners.

Learning and discovering

A more sophisticated solution was needed to navigate tracking hundreds of hotel rooms, payment status and cancellation policies – all within budget.

Analysis reveals opportunity

At Impala, as with every new customer, we used our proprietary software to conduct a deep analysis of GetYourGuide’s potential savings and efficiencies. This process examines not just transient business travel spend but also big (and often costly) group event bookings.

As a result, we revealed efficiencies in how GetYourGuide sourced travel. But by far the most valuable things we unearthed were broader travel patterns that were driving costs. More savings were possible.

Insight into action

We put our expertise and global network to work, securing hotel rates for GetYourGuide in 11 cities well below the prices offered by travel management platforms,with no disruption to employees: they were able to book through the same travel management platform as before.

For the company’s summit, Impala was able to deliver 23% savings year-over-year, a significant win in a market where inflation is pushing rates up by 9% annually.

The Workplace Operations team can also leverage Impala’s group booking management tool, which shows cancellation policy and occupancy status for each room at a glance, empowering GetYourGuide to make informed decisions in managing block bookings.

Don’t wait for a costly and painful experience to reveal that your existing travel programme could be a lot more efficient. Get in touch today and let us put our analytical expertise, tools and industry connections to work on unlocking efficiency in your company’s travel budget, so you can focus your cash and attention where they should be: on your business.

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