Get in Touch With Us
If you have a question about our casino reviews, spotted something that needs correcting, or want to explore a partnership, this page explains the best way to reach us and what to expect once you do.
How to Contact Us
Email is the most reliable route to our team. Every message is read by a real person, and we aim to respond within two working days. Reach us at [email protected].
A brief description of what your message is about helps us get it to the right person quickly — whether that is an editorial question, a factual correction, or a commercial enquiry.
What We Can Help With
- Content questions — If anything on our site is unclear, whether that is how we rate casinos, what Gold Coins and Sweepstakes Coins mean, or how offshore platforms work for US players, just ask.
- Corrections and updates — Accuracy is central to what we do. If you believe something we have published is out of date or factually wrong, please flag it. We review every submission seriously.
- Reader feedback — Suggestions for casinos to cover, topics you would like explained, or general thoughts on our content are always welcome.
- Partnership and commercial enquiries — If you represent a casino brand or an affiliate network and would like to discuss how we work together, introduce yourself and outline your proposal. Please note that commercial relationships do not influence our editorial rankings.
- Responsible gambling concerns — If you or someone close to you is experiencing difficulties with gambling, please mention this in your message. We will point you toward appropriate support services, including the National Council on Problem Gambling helpline at 1-800-522-4700, and the SAMHSA National Helpline at 1-800-662-4357.
What Happens After You Write to Us
We do not use automated replies as a substitute for a genuine response. When your email arrives, a member of the editorial team reads it and follows up personally. Our target is two working days, though during particularly busy periods it may take a little longer. We will always get back to you.
If your message concerns a factual error, we will review the relevant page and, where a correction is warranted, update the content promptly. We do not edit published reviews in response to commercial pressure — only in response to verified new information.
A Note on How We Work
Online Casinos researches and reviews offshore online casino platforms available to players in the United States. Our ratings reflect independent editorial assessment. We may earn commission when a reader follows a link and signs up with a casino — that relationship is disclosed on our review pages and has no bearing on where a casino places in our rankings.
All the platforms we cover operate on a social casino or sweepstakes model, which is how they serve US players in states without licensed real-money online casino legislation. If you would like to understand more about how these models work or how to play safely, our guide to sweepstakes casinos is a useful starting point.
Responsible Gambling Resources
We take our responsibilities seriously. If gambling has stopped being enjoyable, or is affecting your finances, relationships or wellbeing, support is available:
- National Council on Problem Gambling (NCPG): 1-800-522-4700 — 24/7 helpline, chat and text available.
- Gamblers Anonymous: peer support meetings available nationwide and online at gamblersanonymous.org.
- SAMHSA National Helpline: 1-800-662-4357 — free, confidential, available around the clock.
Most platforms we cover also offer self-exclusion tools, deposit limits and cool-off periods directly within the account settings. If you need guidance on using those features, include the casino name in your message and we will do our best to point you in the right direction.
Before You Write — Common Questions
A few topics come up often enough that the answer may already be on the site:
- Are these casinos legal in my state? Sweepstakes and social casino platforms operate under a different legal framework from real-money gambling. Availability varies. Check the terms of the individual platform for your state.
- Why is a casino ranked where it is? Rankings reflect our editorial scoring across criteria including game range, bonus fairness, payment options and customer support. Commission does not buy position.
- How do Gold Coins and Sweepstakes Coins differ? Gold Coins are used for entertainment play only and carry no cash value. Sweepstakes Coins can typically be redeemed for prizes, subject to each platform's terms. Always check the conditions attached to any coin package before claiming it.
Thank you for visiting. We look forward to hearing from you.